Yes. We will send you an email regarding the status of your order.
Yes. MyPhotos is currently servicing the following countries via FedEx. Please click here for shipping rates. Note: You need to convert shipping charges to your local currency? (Link to xe.com)
As stated in our terms and conditions, you may not submit material that could infringe rights of privacy, publicity or copyrights without consent or permission of copyright holder.
We respect your privacy and confidentiality. The information we gather in the website is used only for the purpose of processing your order. As stated in our terms and conditions, upon ordering from the site, you will automatically become a member of Myphotos Imailer group that will give you updates, newsletters and discounts.
Online payments are done via Payeasy. MyPhotos is not liable for any losses one might encounter during the transaction.
Once the order was completed, it will be shipped via Air 21 for local and FedEx for international destinations. Transit time may vary according to the shipping address. We offer free delivery nationwide (within the Philippines).
Purchasing any of our products can be done in 3 easy steps:
Step1: Once you have selected and finalized your order, you will be asked to fill out an order form. All the information needed to fulfill your
order is found in that page.
Step 2: You will be taken to the Payeasy page for the payment process. You will be asked for credit card details and other
information necessary for transaction.
Step 3: After your payment transaction has been completed, it is time now to upload your files by using our system or the sendit button.
Myphotobook will now process your order.
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MyPhotoBook hold a minimum of 20 pages (10 sheets back to back print) including front and back covers. Additional page will entail extra cost.
To maximize your order, we recommend that you submit at least 40 to 80 pictures.
We use high-quality, coated stock, acid-free paper that is 200-gsm thick. The pictures are printed on production class laser printer for best quality result.
The lay out and design of your MyPhotoBook is in the hands of our professional team. All you need to do is save your photos in the way you want it to appear in your MyPhotoBook making it easier for us to lay it out. However, based on the product’s disclaimer, we reserve the right to creatively carry out the order depending on our graphic artist’s design abilities and expertise. The outcome is based on the graphic artist’s own interpretation and discretion.
a. Poor binding - pages are falling off.
b. Poor print quality - page misprint.
c. Wrong image cropping - photo is cut incorrectly.
d. Typographical error (unless text is supplied by the customer as indicated in the job order form).
e. Print stains - major color correction printed on a certain portion of the page.
Yes. The image has to be clear and it should be in 300 dpi resolution. The image should also be saved in “.JPG” or “.TIF” format.
Proofing is optional. It depends if you want to make any changes to the design before the actual printing process begins. One-time proofing is available for an additional fee of P300. We will no longer entertain modifications after the final design has been submitted for printing.
You will be given 3 days from the day you received the product to file your complaints regarding your order. You need to send an email stating your complaints and we will evaluate the concern based on your letter. If the complaint is deemed valid and requires immediate action, you need to send back the product. The revision process is free of charge. The turn around time for this would be for another 21 working days, excluding holidays; starting from the time we have received the complaint.
A job order can be processed and completed within seven (7) working days. Working days are from Mondays through Fridays, excluding public holidays. If you decide to check the work before the printing process, the order could be done within 10 working days depending on how soon you can return the proof.
You have two options for uploading your photos. You can upload it in our system or you can use the YouSendIt link found after your payment transaction is completed.
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MyComicBook holds a minimum of 20 pages (10 sheets back to back print) including front and back covers.
To maximize your order, we recommend that you submit at least 40 to 80 pictures.
We use high-quality, coated stock, acid-free paper that is 200-gsm thick. The pictures are printed on production class laser printer for best quality result.
The lay out and design of your Mycomicbook is in the hands of our professional team. All you need to do is save your photos in the way you want it to appear in your MyComicBook making it easier for us to lay it out. However, based on the product’s disclaimer, we reserve the right to creatively carry out the order depending on our graphic artist’s design abilities and expertise. The outcome is based on the graphic artist’s own interpretation and discretion.
Our team of professional graphic artists will supply the text for the speech bubbles and narrator boxes. The texts are general terms, neutral language, common feelings, and daily non-offensive expressions. You can also supply us with your own text and words in the order page.
A job order can be processed and completed within seven (7) working days. Working days are from Mondays through Fridays, excluding public holidays.
a. Poor binding - pages are falling off.
b. Poor print quality - page misprint.
c. Wrong image cropping - photo is cut incorrectly.
d. Typographical error (unless text is supplied by the customer as indicated in the job order form).
e. Print stains - major color correction printed on a certain portion of the page.
Yes. The image has to be clear and it should be in 300 dpi resolution. The image should also be saved in “.JPG” or “.TIF” format.
Proofing is optional. It depends if you want to make any changes to the design before the actual printing process begins. One-time proofing is available for an additional fee of P300. We will no longer entertain modifications after the final design has been submitted for printing.
You will be given 3 days from the day you received the product to file your complaints regarding your order. You need to send an email stating your complaints and we will evaluate the concern based on your letter. If the complaint is deemed valid and requires immediate action, you need to send back the product. The revision process is free of charge. The turn around time for this would be for another 21 working days, excluding holidays; starting from the time we have received the complaint.
A job order can be processed and completed within seven (7) working days. Working days are from Mondays through Fridays, excluding public holidays. If you decide to check the work before the printing process, the order could be done within 10 working days depending on how soon you can return the proof.
You have two options for uploading your photos. You can upload it in our system or you can use the YouSendIt link found after your payment transaction is completed.
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Every design is printed on laser sticker paper and laminated on a glossy or textured film. The product is mounted on a sintra that gives it a board finish.
As a customer, you would be the one choosing the design based on your taste and preference. However, based on the product’s disclaimer, we reserve the right to creatively carry out the order depending on our graphic artist’s design abilities and expertise. The outcome is based on the graphic artist’s own interpretation and discretion.
You will be given 3 days from the day you received the product to file your complaints regarding your order. You need to send an email stating your complaints and we will evaluate the concern based on your letter. If the complaint is deemed valid and requires immediate action, you need to send back the product. The revision process is free of charge. The turn around time for this would be for another 21 working days, excluding holidays; starting from the time we have received the complaint.
a. The subject on the original photo totally does not look like nor resemble the subject in the final design.
b. Print lamination is peeled from the sintra board.
c. Lamination has a very noticeable air bubble or fold.
d. Poor print quality - page misprint.
A job order can be processed and completed within seven (7) working days. Working days are from Mondays through Fridays, excluding public holidays. If you decide to check the work before the printing process, the order could be done within 10 working days depending on how soon you can return the proof.
We will send you a confirmation letter via email that we have received your order. This includes summary of your order, price, and the expected turn around time.
Proofing is optional. It depends if you want to make any changes to the design before the actual printing process begins. One-time proofing is available for an additional fee of P300. We will no longer entertain modifications after the final design has been submitted for printing.
To compute the price of a product, add the price of the chosen style and the price of the chosen size. For example, a Photomontage design cost P500, and for it to be printed in a 5” x 7” size media which cost P300, would have a total cost of P800 (VAT inclusive). For every additional Print, you just need to pay the price of the size chosen.
You have two options for uploading your photos. You can upload it in our system or you can use the YouSendIt link found after your payment transaction is completed.
Yes. The image has to be clear and it should be in 300 dpi resolution. The image should also be saved in “.JPG” or “.TIF” format.
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MyFigurines are hand-made products and it is made out of polyester plastic.
Based on the disclaimer, since these are hand-made products, the resemblance is most likely around 60% to 70%. MyFigurine is not a clone and it does not have a purpose of making an exact replica of person in the picture. Its idea is to create a little statuette with a degree of similarity out of the photos submitted.
The image has to be clear and it should be in 300 dpi resolution. The image should also be saved in “.JPG” or “.TIF” format. The shot should be a four-sided close-up of the subject.
Upon receiving the job order, the estimated production and delivery time would be within twenty one (21) working days, excluding public holidays. Working days include Monday through Friday.
We do not offer proofing for MyFigurine.
You will be given 3 days from the day you received the product to file your complaints regarding your order. You need to send an email stating your complaints and we will evaluate the concern based on your letter. If the complaint is deemed valid and requires immediate action, you need to send back the product. The revision process is free of charge. The turn around time for this would be for another 21 working days, excluding holidays; starting from the time we have received the complaint.
a. Broken / cracked body part/s.
b. Major color correction – the figurine’s color is totally different from the given photo.
c. Wrong body attached to the head (based on your job order form).
You have two options for uploading your photos. You can upload it in our system or you can use the YouSendIt link found after your payment transaction is completed.
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Every design is digitally printed on high quality canvas. MyCanvas is available in stretched or framed finish with a sturdy hanger
As a customer, you would be the one choosing the design based on your taste and preference. However, based on the product's disclaimer, we reserve the right to creatively carry out the order depending on our graphic artist's design abilities and expertise. The outcome is based on the graphic artist's own interpretation and discretion.
You will be given 3 days from the day you received the product to file your complaints regarding your order. You need to send an email stating your complaints and we will evaluate the concern based on your letter. If the complaint is deemed valid and requires immediate action, you need to send back the product. The revision process is free of charge. The turn around time for this would be for another 14 working days, excluding holidays; starting from the time we have received the complaint.
Yes. MyCanvas is water resistant, thus ensuring the durability of you masterpiece.
a. The subject on the original photo totally does not look like nor resemble the subject in the final design
b. Poor print quality - major color correction printed on a certain portion of the canvas
c. Print stains - noticeable smear on the printed canvas
d. Wrong image cropping - photo is cut incorrectly
e. Poor framing or stretching - canvas is not centered or misaligned
f. Broken frame, broken hanger
A job order can be processed and completed within 14 working days depending on how soon you can return the proof. Working days are from Mondays through Fridays, excluding public holidays
We will send you a confirmation letter via email that we have received your order. This includes summary of your order, price, and the expected turn around time.
Proofing is required. We will send you a copy of the design via email for approval. One-time proofing is strictly followed. We will no longer entertain modifications after the final design has been submitted for printing.
You have two options for uploading your photos. You can upload it in our system or you can use the YouSendIt link found after your payment transaction is completed.
Yes. The image has to be clear and it should be in 300 dpi resolution. The image should also be saved in ".JPG" or ".TIF" format.
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We offer free delivery nationwide for a minimum purchase of P1,500. Moderate charges apply when shipping internationally. Listed below are the countries we are servicing:
| Shipping Destination | Shipping Fee |
| Philippines | PHP100.00* |
| Hong Kong | PHP550.00 |
| Singapore | PHP550.00 |
| Taiwan | PHP550.00 |
| Brunei | PHP700.00 |
| Indonesia | PHP700.00 |
| Malaysia | PHP700.00 |
| Thailand | PHP700.00 |
| Australia | PHP900.00 |
| China | PHP900.00 |
| Guam | PHP900.00 |
| New Zealand | PHP900.00 |
| Spain | PHP900.00 |
| Vietnam | PHP900.00 |
| Canada | PHP1,100.00 |
| USA | PHP1,100.00 |
| France | PHP1,500.00 |
| Italy | PHP1,500.00 |
| United Kingdom | PHP1,500.00 |
| India | PHP1,600.00 |
| UAE | PHP1,800.00 |
| Saudi Arabia | PHP1,800.00 |
*If order is less than PHP1,500.00
**not applicable for MyCanvas
Note: Rate is based on .5 kilo minimum weight (approximately 1 to 2 photobook with standard 10 pages). More than the minimum weight means additional freight charge. Your order will be delivered within a week upon payment. Rates are subject to change without prior notice.
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